Lazarus Docs

Privacy Policy

Privacy Policy

Effective: February 9, 2025
At Lazarus Labs LLC ("Lazarus," "we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our AI productivity platform, including our web application, integrations, and associated services (collectively, the "Services").

1. Personal Data We Collect

We may collect personal information that you voluntarily provide when using our service, including:

1.1 Data You Provide Directly

  • Account Information: When you create an account, we collect your name, email address, password, and other registration information.
  • Payment Information: For paid services, we collect billing details and payment information.
  • Content: Information you input into our Services, including:
    • Messages and communications
    • Files and documents you upload
    • Configuration settings for integrations
    • Custom workflows and automations
  • Integration Permissions: When you connect third-party services, we collect authentication tokens and permissions you grant.

1.2 Data Collected Automatically

  • Usage Data: Information about how you use our Services, including:
    • Features and functions accessed
    • Time spent on different components
    • Interaction patterns and preferences
    • Performance metrics and error logs
  • Device Information:
    • Device type and model
    • Operating system
    • Browser type and version
    • IP address
    • Time zone settings
  • Integration Data: Information received from connected third-party services (e.g., Slack, Google Drive) as authorized by you.

1.3 Data From AI Services

  • AI Interactions: Your interactions with our AI features, including queries and responses.
  • Model Outputs: Results and generations from AI models.
  • Training Data: Anonymized usage patterns that help improve our AI systems.

2. How We Use Your Data

We use your personal data for the following purposes:

2.1 Service Provision and Improvement

  • Delivering our core Services and features
  • Personalizing your experience
  • Improving and optimizing our Services
  • Developing new features and capabilities
  • Training and fine-tuning our AI models

2.2 Communication and Support

  • Responding to your inquiries and support requests
  • Sending service updates and announcements
  • Providing technical notifications
  • Marketing communications (with your consent)

2.3 Security and Compliance

  • Protecting against unauthorized access
  • Preventing fraud and abuse
  • Ensuring platform security
  • Complying with legal obligations

3. Data Sharing and Disclosure

We may share your personal data with:

3.1 Service Providers

  • Cloud hosting providers
  • Payment processors
  • Analytics services
  • Customer support tools
  • AI model providers

3.2 Third-Party Integrations

  • Services you explicitly connect to your account
  • API partners you authorize
  • Integration providers necessary for service delivery

3.3 Legal Requirements

  • In response to legal requests
  • To protect our rights and property
  • To prevent harm or illegal activities
  • For corporate transactions (merger, acquisition, etc.)

4. Data Security

We implement industry-standard security measures to protect your data:

4.1 Security Measures

  • Encryption in transit and at rest
  • Regular security audits
  • Access controls and authentication
  • Monitoring for suspicious activities
  • Incident response procedures

5. Data Retention

We retain your data for as long as:

5.1 Retention Criteria

  • Your account is active
  • Needed to provide our Services
  • Required by law
  • Necessary for legitimate business purposes

6. Your Rights and Choices

You have the right to:

6.1 Rights Overview

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Revoke integration permissions
  • Control AI training participation

7. AI Model Training

We may use anonymized data to improve our AI models. You can opt-out of AI training in your account settings. Opt-out will not affect service quality.

7.1 Model Outputs

AI-generated content is provided "as is". We do not guarantee accuracy. You should review AI outputs before use.

8. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from children under 13. If we learn we have collected such data, we will delete it.

9. International Data Transfers

We may transfer your data internationally. When we do, we ensure appropriate safeguards are in place through standard contractual clauses, data processing agreements, and compliance with regional regulations.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through email notifications, in-app notifications, and website announcements.

11. Contact Us

For privacy-related questions or concerns:
Email: legal@thinklazarus.com
Address: 1111B S Governors Ave Dover, DE, USA
Privacy Team Contact: privacy@thinklazarus.com

12. Regional-Specific Disclosures

We comply with regional privacy laws applicable to our users worldwide.

12.1 California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:
Right to Know: You can request information about the personal information we've collected about you in the past 12 months, including:
  • Categories of personal information collected
  • Sources of the information
  • Purpose for collecting or selling the information
  • Categories of third parties we share the information with
  • Specific pieces of personal information we've collected
Right to Delete: You can request deletion of personal information we collected from you, subject to certain exceptions.
Right to Correct: You can request correction of inaccurate personal information.
Right to Opt-Out: While we do not sell personal information or share it for cross-context behavioral advertising, you have the right to opt out if we were to do so in the future.
Right to Limit Use of Sensitive Personal Information: You can limit the use of your sensitive personal information to only what is necessary to provide our Services.
To exercise these rights, email privacy@thinklazarus.com or visit our privacy portal at privacy.thinklazarus.com. We will verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf.

12.2 European Users (GDPR/UK GDPR)

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have these additional rights under the GDPR:
Legal Bases for Processing: We process your personal data under the following legal bases:
  • Contract: Processing necessary for performing our contract with you
  • Legitimate Interests: Processing necessary for our legitimate interests, such as:
    • Improving our Services
    • Ensuring security
    • Marketing our Services
    • Analytics and fraud prevention
  • Consent: Where we request your explicit consent
  • Legal Obligation: Where we must comply with legal requirements
  • Right to Object: You can object to processing based on legitimate interests
  • Data Portability: Request your data in a structured, commonly used format
  • Restrict Processing: Limit how we use your data in certain circumstances
  • Withdraw Consent: Where processing is based on consent
  • Lodge Complaints: File a complaint with your data protection authority
International Transfers: We transfer data outside the EEA using:
  • Standard Contractual Clauses
  • Adequacy Decisions where applicable
  • Other appropriate safeguards

12.3 Virginia, Colorado, Connecticut, and Utah Residents

These states provide similar rights to California, including:
  • Right to access personal data
  • Right to correct inaccuracies
  • Right to delete personal data
  • Right to data portability
  • Right to opt-out of certain processing

12.4 Canadian Users (PIPEDA)

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have rights to:
  • Access your personal information
  • Challenge its accuracy
  • Withdraw consent for processing
  • Understand how your information is used
  • Know which third parties have accessed your information

12.5 Other Jurisdictions

We comply with privacy and data protection laws in other jurisdictions where our users are located. This includes:
  • Australia (Privacy Act 1988)
  • Brazil (LGPD)
  • Japan (APPI)
  • New Zealand (Privacy Act 2020)
If you are in these jurisdictions, you may have specific rights under local law. Contact us at privacy@thinklazarus.com for more information about your local rights.

Last Updated: February 9, 2025